TRAVEL BY THE RULES
To make sure you are always following the rules and to save you the inconvenience of a fine, remember this simple principle: "Get on board, validate!"
GET ON BOARD, VALIDATE!
The outline of the screen lights up green, the green tick mark appears on the display and a beep sounds. Your trip balance is displayed.
Validation is compulsory each time you board a bus or tram, including connecting journeys, and for all tickets. To validate correctly, place or hold your ticket card/device for a few seconds in front of one of the vehicle's validators.
The outline of the screen lights up red, a red cross appears on the screen and a double beep sounds. The reason for the rejection is displayed on the screen.
If the validation is negative (double beep and red lights), take note of the error message and to go to another validator or see the driver, who will be able to help you.
WHEN ONE VALIDATOR DOESN'T WORK, USE ANOTHER...
10 validators per tram and 3 validators per bus are at your disposal. Validating is your responsibility.
On the bus, if one of them is faulty, report it to the driver.
If you are a subscriber and have forgotten your personal card to validate your trip, buy another ticket to stay in good standing (such as a stop-gap PASS 1h purchased from the driver on the bus).
STAY WITHIN THE VALIDITY PERIOD OF YOUR TICKET
- The PASS 1h and PASS Voyages (Normal Fare, Reduced Fare, CMU beneficiaries) are valid for one hour, including connections, from the moment they are validated.
If your journey lasts longer, you must present your ticket device (card or ticket) to a validator again to validate a new PASS 1h.
- The 24/48/72 hour and 7 day PASS solutions are valid from date to date (for example, a 7-day PASS runs from Tuesday at 2 p.m. to the following Tuesday at 1:59 p.m.) but must be validated every time you board.
Purchasing and validating a PASS 1h with a contact-free bank card are subject to the same conditions of systematic validation upon boarding, including connections.